Mapping Okta Groups to Keycloak (SAML 2.0)

So you’ve followed the guide to integrate Keycloak with Okta via SAML 2.0. The next logical step to simplify that configuration would be to automatically map user groups in Okta (if they should have access to Zerto) to corresponding groups in Keycloak to reduce management even more. Guess what? It’s actually pretty straightforward, and the nice part is I have “RH” to thank for taking what I’ve previously done with user mapping and bringing it to groups; so huge shoutout to him for the assist!

Let’s face it, no one wants to manage application access via users, especially at scale. And no one wants to have another step to take once a user logs into something for the first time. By mapping an Okta group to an existing group in Keycloak this will take any additional administrative work to wait for a user to login, only to get denied access, just so the admin can add them to the group to try again.

Properly managing access to applications shouldn’t be a burden. It should be as seamless and without admin overhead as possible. For example, if I’m defined as a Zerto Admin in Okta, when I first login to Zerto, I want to be let right in with the proper access; not have to bug another admin to add me to a group. What if my group membership needs change? It should be able to be done in Okta and then reflected in Zerto on my next login, so we want to also account for group membership updates without any additional work. The following procedure will be the icing on the cake and make your Keycloak/Okta integration pretty much hands-off once you’ve set it up; and you can go back to doing great things again.

Don’t Jump Ahead!

Before you follow this guide, please make sure you’ve already set up the integration (steps are in my previous blog titled: Zerto 10 Keycloak and Okta SAMLv2.0 Integration. You may have also got to the end of my previous guide and followed the link to this one; so if that’s how you ended up here, then you’re right on track!

Create the Keycloak Groups for Zerto Roles

When Zerto is deployed, there are some out-of-the-box pre-configured roles with the necessary permissions attached to them, so that’ll save you some time. You can view what those roles are and what privileges have been assigned to them in this Zerto document: ZVM Appliance Roles and Permissions

For the most part, these are generally all you need, but just know, that if you want to create any custom roles, you can, and Keycloak already contains the privileges within – so you can use what you need if you have to.

Before you start: If you don’t know how to manage Zerto Role-based Access Controls, please see my previously written blog titled “Zerto 10 Role-based Access Controls” and scroll down to the section titled “Managing Zerto Roles by Using Groups” to create the groups in Keycloak if you haven’t already done that.

Configure the Okta to Keycloak Group Mapping

The first thing you want to do here is make sure you’ve already created the groups you need in Okta and added users to that/those group(s). Once you’ve done that, go to the Zerto SAML application you created for the SAML 2.0 provider in Keycloak.

Create the Group Attribute Statement in Okta

When you get to the app:

  1. Click on the General tab, then scroll down to the SAML Settings area, and click Edit.

    Application General SAML Settings Edit link
  2. Under General settings, click Next.
  3. Scroll down to Group Attribute Statements and for the name, type groups.
  4. For the Filter, select starts with and enter the prefix for all groups related to Zerto. In my example, I have two groups; one for admins called ZertoAdmins, and one for viewers (read-only) named ZertoReadOnly.

    Group Attribute inputs
  5. Click Next, then on the next page, click Finish
  6. Now switch over to Keycloak.

Create the Group Mapper in Keycloak

  1. Log into Keycloak, switch to the Zerto realm.
  2. Click on Identity Providers, then click on your Okta SAML provider.

    Okta SAML provider in Keycloak
  3. Click on the Mappers tab at the top.
  4. Click Add Mapper.
  5. Provide a name to identify the mapper (i.e. ZertoAdmins, or ZertoReadOnly)
  6. Select Force as the sync mode override. This will force an update to group membership if one was made in Okta (i.e. moving a user from the ZertoReadOnly group into the ZertoAdmins group).
  7. Select Advanced Attribute to Group as the Mapper Type
  8. Type in the key for the attribute (this is the “name” in the group attribute statement from Okta). This is typically “groups” without the quotes.
  9. For the Value, input the actual name of the group in Okta (i.e. ZertoReadOnly).

    Creating the group mapper in Keycloak
  10. Click Select group
  11. Find the group in the list, click the arrow to the right, the click the Select button.

    Select the group in Keycloak
  12. Click Save.
  13. Now try logging in to Zerto.

Conclusion and Troubleshooting

After you’ve completed this step to map groups from Okta into Keycloak automatically, Keycloak will look for group memberships in the claims that come through with the login request. If Keycloak sees a match based on the mappers you have set up, then the user will automatically be assigned to the right group/role in Zerto and be allowed access.

Troubleshooting Note: Make sure when you created the group in Keycloak that you have added the necessary role to the group, because if the group isn't assigned to any Zerto role, then on login that user will get kicked back to the Okta login page.

rcFederation Tracer: If you’re setting this up for the first time and want to see what claims are coming through on your requests (again, thanks for the recommendation on this utility, RH!), take a look at SAML, WS-federation and OAuth tracer (installs as a browser add-in) to be able to see what is in your web requests as the communication between Keycloak and Okta take place.

Here’s an example of seeing the attributes Okta passes over to Keycloak on authentication:

Well, I hope this was helpful, and as always, if you have questions or comments, I’d love to hear your feedback. Please also share this with anyone who may find it useful.

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Zerto 10 Keycloak and Okta SAMLv2.0 Integration

Did you know that when the Linux-based Zerto Virtual Manager Appliance (ZVMA) was released, the way Zerto handled permissions has completely changed, giving you more control over who has access and what type of access they have?

In the old days (like a year ago, and to some still currently on the Windows-based ZVM), Zerto permissions were really an extension of vSphere permissions. When Zerto got installed on a Windows VM, part of that installation process created roles and permissions within vCenter that you could use to grant users access to certain Zerto functionality, if not all functionality. This was because Zerto mainly relied on whether or not you or any user trying to get into Zerto had an account with access to vCenter. For those who knew about it and used it, it worked, however, it left much more to be desired, like true RBAC and eliminating the possibility for any old vSphere Admin to have complete control over Zerto.

Today, as of the Zerto 9.7 Linux appliance and into 10, managing access in to Zerto has been decoupled from vSphere permissions and brought into Zerto through Keycloak, not to only provide RBAC, but to also provide an additional layer of security and more integration options for access management. Now the only connection into vSphere is a service account, and all user access into Zerto is based on having access granted through Keycloak.

Identity Provider Options

When you take a look at what type of integrations are available with Keycloak, it can be a little overwhelming, however, as long as it has what you need, you likely won’t care for what else is there, right? There are currently 18 built-in options for identity providers and user federation options (pictured below). I’d say there are likely many more when you consider that anything else that can be connected to with OpenID Connect, SAML v2.0, Kerberos, and LDAP/s are also available.

Keycloak User federation options screenshot

With a plethora of options available, the two most common ones I hear as customer needs today are Okta and Active Directory, and I’ve already published a YouTube video for Active Directory integration via LDAPs, so this update is going to be specific on how to set up Okta integration via SAML v2.0.

The goal here in this post is to list out the order of operations and the steps required to perform so that when you log in to Zerto, instead of pre-creating an account in Keycloak, you’re going to rely on an existing account in Okta that has access to Zerto, with the added benefit of push-button MFA.

Zerto UI Login Okta SAML button

Configuration

Procedure Overview

So I’ve tested this with both OpenID Connect, and SAML v2.0 Identity providers, and I’ve come to the conclusion (and verified with some customers I’ve encountered who were also Okta customers) that configuring this integration via SAML v2.0 is much simpler, and doesn’t require banging head on keyboard. Having no prior experience setting this identity provider up took less than an hour from start to finish, so it was extremely simple.

So if you want to do this in one sitting, there are five main steps in the procedure that I counted.. okay, 6 if you want to include deploying the ZVMA and getting it on the network, which I won’t cover here:

Note: Keycloak and Okta have the tendency to automatically log your session out if you leave them idle for too long, so be sure to keep those sessions active while you’re jumping between the two.

  1. Deploy, configure, and license the ZVMA
  2. Configure the SAML 2.0 provider in Keycloak
  3. Create the Okta Application and download the signing certificate
  4. Configure mappers to map user attributes from Okta into Keycloak
  5. Upload and import the Okta signing certificate to the ZVMA and Keycloak trust store
  6. Logging in to Zerto

One thing to note is that when you’re performing steps 2,3, and 4 above, you may want to have both Keycloak and Okta open at the same time, because there are some values that they will be trading back and forth. Having both open allows you to complete them in parallel and make for a smoother experience.

I will also include at the end of this write up a “next steps” optional but recommended step that comes after logging in for the first time, so be sure to read all the way through, because it will be about RBAC assignment to the Okta user that has been logged in.

If you have any questions, please ask them in the comments.

Configure the SAML v2.0 Provider

  1. Log into the Keycloak administrator interface on the target ZVMA via https://[FQDNorIP]/auth (replace [FQDNorIP] with the FQDN or IP address of your ZVMA).
  2. After you’re logged in, you will see a drop-down list at the top left that defaults to “master.” Click there and select zerto from the list to change into the Zerto realm of settings.

    Keycloak realm selection screenshot
  3. In the left navigation bar, under configure, select Identity providers.
  4. From the selection screen, choose SAML v2.0
  5. Enter the information as shown in the screenshot below, and note that you cannot change the Redirect URI, however, you will need this when configuring the Okta app, so copy it and have it ready to go when you get to the Okta configuration portion below.

    Keycloak SAML v2.0 general setting screenshot
  6. In the SAML Settings area, disable the setting labeled “Use entity descriptor.” Once disabled, more fields will appear below in the SAML settings.

    Disable Use entity descriptor setting screenshot
  7. Before filling anything out further, open another browser window and log in to the Okta admin site to create an app for Zerto, because now you’re going to need to gather/enter URIs in both Keycloak and Okta.

Create and Configure the Okta Application and Download the Signing Certificate

  1. In the Okta admin, expand Applications in the left navigation bar, and select Applications from the nested options.
  2. Click on Create App Integration

    Okta Create App Integration Screenshot
  3. For the name, enter Zerto SAML, then click Next.

    Okta app general settings screenshot
  4. Under General, where it asks for the Single sign-on URL, enter the Redirect URI that was automatically created in Keycloak. Refer to step 5 above where you started setting up the SAML v2.0 provider in Keycloak.
  5. Enable the ckeckbox labeled “Use this for Recipient URL and Destination URL.”
  6. Leave everything else as default, then scroll down and click Next.

    Create SAML Integration Configure URLs screenshot
    Configure SAML Integration Next button screenshot
  7. The next page is for feedback, so select the following options and click Finish. You will be returned to the applications page.

    Okta Feedback screenshot
  8. On the applications page, click the gear icon to the right of the Zerto SAML app you just created, and select Assign to Users.

    Assign users to Okta app screenshot
  9. For each user that requires access to Zerto, click the Assign link to the right of their name to add them to the app. Without assigning them, they won’t be able to login to Zerto using their Okta account. Optionally, you can create a group in Okta and assign your users to that instead of individually here.
  10. When you click on Assign, another box will pop up with the user name in the box. Click Assign and go back to be returned to the main list of users. If there are more users to add, repeat the previous step, otherwise, you can close the window with the list of users.
  11. Back on the applications page, if you click on the app, you will see your added users/groups in the list.

    Okta app assigned users
  12. Now, download the signing certificate. Click on the Sign On tab at the top.

    Okta app sign on tab
  13. Scroll down to the SAML Signing Certificates section and find the active certificate. At the right of that active certificate, select Actions > Download Certificate. This is what you will be uploading to the ZVMA and importing to Keycloak, so keep track of it. Save the certificate as a .cert file (which should be what it defaults to).

    Download the Okta signing cert
  14. Now you need to get a couple of URLs from Okta to use in Keycloak. Click on the Sign On tab for the Okta application.
  15. Scroll down to the SAML 2.0 section. Beneath the Metadata details header, click on the link that says more details.

    Okta SAML Details for Keycloak
  16. Copy the Sign on URL and the Sign Out URL

    Correct Okta URLs to copy to Keycloak
  17. Now return to Keycloak to continue the SAML v2.0 provider configuration.

Return to Keycloak

  1. In the SAML Settings section of the SAML v2.0 provider you’re configuring in Keycloak, find the Single Sign On Service URL field and enter the Sign on URL that you copied from Okta in the previous step.
  2. For the Single Logout Service URL, past the Sign Out URL you copied from Okta in the previous step. When done, it will look similar to the image below:

    Correct URLs to put into Keycloak
  3. Leave all other fields as default. Click Save.
  4. Scroll down to the Advanced Settings and verify the following settings:
    • First login flow: first broker login
    • Post login flow: none
    • Sync mode: Import

      SAML v2.0 provider advanced settings
  5. Click Save.

Configure Mappers for Attribute Import From Okta to Keycloak on Login

Mappers will be used between Okta and Keycloak to easily import user attributes on login to Zerto. If you do not provide mappers, then on first login, the user will be prompted to enter their e-mail address, first name, and last name. The idea with configuring mappers is to bring those attributes over from Okta to populate the fields in Keycloak for the user automatically, so the login is much more seamless.

First we will configure the attribute mapping in Okta, followed by the mapper configurations in Keycloak.

Okta Mapper/Attribute Configuration

  1. Log onto the Okta administration page.
  2. Go to the SAML Application that you previously configured in Okta (probably named Zerto SAML).
  3. On the General tab of the application, scroll down to the section labeled SAML Settings and click Edit.

    SAML Settings Edit
  4. Click Next.
  5. On the Configure SAML step, scroll down to the Attribute Statements section and add the following attributes. These will map Okta user attributes to Keycloak user attributes for simpler login as mentioned above.

    Okta SAML Attribute Mapper
  6. Scroll down and click Next.
  7. Click Finish.

Keycloak Mapper Configuration

Configure the Mappers for users’ e-mail, first name, and last name in Keycloak to be brought over to their Keycloak account automatically on login.

  1. In Keycloak, click on the Okta SAML provider you configured.
  2. Click the Mappers tab at the top, then click Add Mapper.

    Add Mapper in Keycloak
  3. Add the mapper for the user’s first name. Complete the fields as shown in the image below, then click Save.

    Keycloak first name mapper settings
  4. Go back to the Mappers tab, and add another mapper for the user’s last name this time (see image below for values to use). Click Save.

    Keycloak Mapper for Last name
  5. Go back to the Mappers tab, and add another mapper for the user’s e-mail address this time (see image for values to use). Click Save.

    Keycloak Email Mapper

Upload and Import the Okta Signing Certificate to the ZVMA and Keycloak Trust Store

Update: I decided to include the certificate import steps here, but left the link to the original Zerto documentation as others have been asking for it and felt this would be more “complete” with it inline.

  1. Upload the Okta certificate to the ZVMA. Put the file in the following location: /var/data/zerto/zkeycloak/certs/

    Upload Okta certificate file to /var/data/zerto/zkeycloak/certs/
  2. Use PuTTy or other SSH client to log onto the ZVMA. If you are doing this via the vSphere console, select 0 from the appliance manager menu to exit to the shell.
  3. Run the following command to add the certificate to Keycloak’s trust store:

    kubectl exec -i zkeycloak-0 -- /usr/bin/keytool -import -alias oktacert -file /opt/keycloak/conf/certs/[oktacertfilename].cert -keystore /opt/keycloak/conf/certs/truststore.jks
  4. You will be prompted to enter the keystore password. Use the password below. If for some reason you are asked to change that password, use the same one, don’t change it.

    truststorepass
  5. When prompted to trust the certificate type yes and press enter.
  6. Finally, fun the following command to kill the current pod and run the updated one with the certificate in place

    kubectl delete pod zkeycloak-0
  7. You can now end your SSH session and start logging in to Zerto via the Okta SAML login method.

Original Zerto documentation for importing certificates into Keycloak’s truststore:

https://help.zerto.com/bundle/Linux.ZVM.HTML.10.0_U3/page/Importing_the_AD_FS_Certificate_to_Keycloak.htm

Next Steps

After you’ve completed all the steps previous to this section, you can start logging in to Zerto. One thing to note is that when you login via your Okta credentials, the user loggig in (if given access to the Zerto SAML app via Okta) will be logged into Zerto, and if you look in the Users section of the Keycloak Zerto realm, there will also be an account created in there for the user.

By default, the user being given access through this method will have admin rights to Zerto. If you would like to minimize permissions or access into Zerto with, for example, read-only access, you can visit the following URL where I have previously wrote about how the Role-based Access Controls work within Zerto. Optionally, you can import group attributes from Okta the same way you mapped user attributes, however, that is out of scope here.

Zerto 10 Role-based Access Controls (RBAC) via Keycloak: https://www.genetorres.me/2023/10/13/zerto-10-role-based-access-controls-via-keycloak/

That’s all I’ve got for this time. I hope you’ve found this useful and if so, please share it with others who you feel will find it useful as well. For any questions, please leave a comment!

Update: Mapping Okta Groups to Keycloak Groups

After you’ve gone through this, you’re probably wondering how you can also automatically map Okta groups into Keycloak for Zerto access. Please see my follow-up blog post on Mapping Okta Groups to Keycloak (SAML 2.0) to continue from here and get your groups mapped over automatically. By doing this, you will avoid having to add users to Keycloak groups after their first login.

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Windows to Linux Migration

Zerto: Windows ZVM to Linux ZVMA Migration (Single NIC)

My previous post explained how to perform a Zerto Windows ZVM migration to the Linux ZVMA in a situation where you have two NICs on your ZVM for traffic separation. But, what about everyone else who is running a standard deployment of Zerto with single-NIC ZVMs? I mean, the process has got to be simpler, right? The answer to that is yes. There are a lot less steps involved since we’re not going to be dealing with additional network interfaces and fumbling around with persistent routing in Windows and Linux, and then remembering we had that in place months, or years later!

Windows to Linux Migration

When thinking of how the migration process works when moving from Windows to Linux, I can’t help but feel that the product team at Zerto couldn’t have come up with a simpler and more elegant way to accomplish this. I mean, its like having a “penguin” standing outside a “window” holding a box, while you full-send all the data held behind that window into the box – and then tell the penguin he is now all things that window was.

Well, that was fun (and thanks to Dall-e for creating that image for me), but realistically, it’s as simple as four main steps (and one pre-req). Also, there’s a video at the end of this if you don’t feel like reading; which will walk you through the migration of both sites.

Pre-req: Windows ZVM Must be on Zerto 9.7U4patch2

Oh yeah, it might help you if you also double-check the Interoperability Matrix to make sure the intended versions of Zerto are compatible with your version of vCenter and ESXi.

  1. Deploy the Linux Zerto Virtual Manager Appliance to vCenter
  2. Download and run the Zerto Migration Utility from the Windows ZVM
  3. Log into the Zerto UI and validate
  4. Repeat for the recovery site

Below, I’ll break down each of those three steps to provide a little more color about what is involved with each one. Trust me, if you prep everything in a way you can simply just move from one step to the next, it’ll all go smoothly and before you know it, you’re done.

If you’re wondering where to start and not sure if you should do the protected or the recovery site first, I usually start with the protected site because if that’s down while it’s being migrated, and you need to perform any type of recovery, at least you’ll still have the recovery site intact. Or you could prefer to migrate the recovery site first. It’s totally up to how you would normally upgrade Zerto when new releases are out. Just make sure you complete one site before starting on the next.

Step 1: Deploy the Linux ZVMA to vCenter(s)

So the very first thing you need to do is to make sure you have all your Windows ZVMs upgraded to the latest version of Zerto, which is at the time of this writing, 9.7U4patch2.

Next, head to https://www.zerto.com/myzerto, go to Support and Downloads, and download version 10.0U2 of the Zerto Virtual Manager Appliance (Linux). This comes as an OVF, so there’s no need to build your own Linux VM. Just simply download the OVF and deploy it as you would any other virtual appliance in that format in vCenter.

Once you’ve deployed the ZVMA to each vCenter, power them up. You’re going to do a couple of things (in this order):

  1. Once booted up, login with the username: zadmin and enter the default password, which is: “Zertodata123!” (without the quotes). You will be prompted to change the password to something more secure that matches your policy guidelines for passwords.
  2. Once logged in, you may see the appliance enter an initialization stage – this may take several minutes, but typically goes pretty quick before it displays the appliance manager menu. Follow the steps in order below because if you start with the network settings, you’ll have to reboot before you can enable SSH.

    ZVMA appliance manager menu
  3. Select option 7 to enable SSH. Once enabled, you’ll be returned to the appliance manager menu.
  4. Press 2 and configure static IP settings for the appliance. This IP address will only be used temporarily, so you won’t need to create a DNS record for it, or anything like that. Ultimately, the IP address of this appliance will be the IP address your Windows ZVM is using prior to the migration. Once you’ve configured your IP settings, the appliance will let you save the settings and then tell you to reboot to complete the network configuration.
  5. That’s it. You are done preparing the appliance for the migration.

Step 2: Download and Run the Zerto Migration Utility from the Windows ZVM

  1. Go to https://www.zerto.com/myzerto and download the Zerto Migration Utility from support and downloads (same place you got the Linux ZVMA OVF). Save the migration utility to the desktop of the Windows ZVM.
  2. Open a Remote Desktop connection to the Windows ZVM. Once logged in, run the migration utility (right-click –> Run as administrator). Oh yeah, get yourself another temporary IP address for this server, because the Migration Utility will need it.
  3. When the migration utility starts, the first screen will have a link to a “read me.” You’ll need to click that link before the “Next” button is enabled.
  4. Click next.
  5. Enter the IP address for the Linux ZVMA and the password for the zadmin account, then click Verify SSH Connectivity button. After that connectivity is confirmed, click Next.

    Migration Utility SSH Connectivity Screen
  6. Now, enter that temporary IP address I mentioned 4 steps ago and complete the rest of the network settings, then click Next.

    Migration Utility Alternate IP Screen
  7. Review the Summary screen, and then click Migrate when ready.
  8. Within a few seconds, your RDP connection will drop you – that’s because the alternative IP has been applied to the Windows ZVM. Just re-connect your RDP session using that alternative IP that you entered. The migration utility will still be running.
  9. Once the migration completes, and says it’s successful, you can shutdown the Windows ZVM. Notice how the screen also includes a link to the IP address that was previously assigned to the Windows ZVM for production use. This IP address has now been assumed by the Linux ZVMA. If you’re using DNS and FQDNs to access Zerto, now might be a good time to update DNS to reflect the change.

NOTE: Do not run the uninstaller for Zerto from the Windows Add/Remove programs. Doing this will delete VPGs, uninstall VRAs, unpair sites, and remove the Zerto plug-in from vCenter. In other words, IT WILL BREAK YOUR ZERTO IMPLEMENTATION. Just delete the Windows ZVM after you’ve migrated all sites from Windows to Linux successfully.

Step 3: Login to the Zerto UI and Validate

  1. Open your browser, and connect to Zerto using the original IP address of the Windows ZVM (see the “Migration Completed” image above for reference) that was moved over to the Linux ZVMA. The new URL to access Zerto is https://[IPorFQDN]. Note, there is no port 9669 after the host name. The appliances uses port 443 for the UI.
  2. Login using the following credentials. Since it’s the first time you’re logging in, you will be prompted to change the password.

    User: admin
    Password: admin

When you first login, you’re likely going to see some alerts. Give Zerto a few minutes – those will all go away. Don’t get impatient like I did, you’ll end up in a troubleshooting frenzy only to find out that it all will settle down if you just give it some time. After all, Zerto just underwent brain surgery, it will need to heal.

While the healing is going on, click around to Sites, VPGs, Setup, etc. If you also selected to upgrade the VRAs automatically, you’re probably going to see a bunch of that activity taking place too, so keep an eye on the vSphere tasks as well as the alerts in Zerto to get an idea of what’s happening.

Once everything settles, login to the recovery site UI and make sure it sees the same things the protected site is seeing in terms of the Zerto status.

Step 4: Delete the Windows ZVM

Once you’ve gotten both the protected and recovery sites migrated to the Linux Zerto Virtual Manager Appliance, you can now clean up – remember – do not uninstall Zerto from those old Windows ZVM VMs. It will break Zerto. The best thing to do is to delete those old ZVMs after both sites are successfully migrated and you have validated that everything works.

Thanks for stopping by! Please leave a comment if you have any questions or to let me know how this worked out for you. And if you found this useful, please share it with others who you feel it could help.

Here’s a video to show you how the above process works. Enjoy!

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Simple Lab: Dual-NIC Diagram

Zerto: Dual-NIC ZVM to ZVMA Migration

New ZVM New Me

It’s a new year, and along with that comes a whole lot of “new things.” New things may come in the form of resolutions, new gym memberships, new jobs… you get the point. And while it’s not so new today, Zerto 10 has delivered a new architecture for the Zerto Virtual Manager. So to some, a new year’s resolution could mean finally moving off of Windows, and onto a more secure and capable Linux-based Zerto Virtual Manager.

And if you’re like me, new things make us remember old things. In fact, I had totally forgotten that I wrote an article about bolting on (virtually) a second network interface to my ZVM back in 2016 to meet a network security requirement. Apparently, that was found useful to others, and it has come full circle, so I’ll share how to get that specific configuration from Windows to Linux without breaking Zerto (for too long). You can read the original post here.

The “Good to Know” Stuff

The blog post contains a lot of information related to the tasks performed, so it will be helpful to be familiar with a few things. I also did not write this as an in-depth “how to build your lab” write-up. Also, this is specific to vSphere environments and does not cover any public cloud Zerto environments.

If you want to build a lab to try this out, you can build it according to the diagram below in the “Lab Configuration” section. Then follow my Dual NIC ZVM post to configure your Windows in-guest routing.

Zerto Resources and Documentation

There is quite a bit of information that you’re required to understand before migrating from the ZVM to the ZVMA, and it’s the usual stuff like version compatibility, pre-requisites, etc, etc… So I’ve put everything here in case you need to review or are in planning.

.

The Lab Configuration

Below you’ll see a very high-level diagram of what this setup looks like in my lab if you’d like to build a lab out to follow along. How you achieve the network separation is up to you. In my lab, I didn’t have multiple subnets in each site, so I got creative and used a combination of Windows Defender firewall policies and in-guest persistent routes based on IP addresses. The main goal of this post is to get you migrated from a dual-NIC Windows ZVM to a dual-NIC Linux ZVMA.

What you’re seeing below is that the network interfaces connected to the green lines are all meant to communicate “administrative” traffic with each other. This is the network where your OS patches will be delivered, domain authentication takes place, and/or users will access the Zerto UI. They are also the interfaces over which you will pair Zerto sites.

The interfaces connected to the magenta lines are all meant for VRA-related traffic. This includes things like ZVM management control of VRAs, managing checkpoints, and log collection. The actual data being replicated for protection by Zerto will also flow on this network and is being managed by the VRAs through direct connections the source and target VRAs make with each other. Again, refer to the Zerto Ports Usage link above for more information.

Simple Lab: Dual-NIC Diagram

Windows ZVM to Linux ZVMA Migration

If you’ve made it this far in, you’re likely already running Zerto in your environment in a dual-NIC configuration and are looking to migrate to the Linux ZVMA, and have probably read this kb article. At the very bottom of that article, there’s some text stating that migrating a dual-NIC ZVM is not supported and that the recommendation was to “move” to a single NIC prior to migrating, then add it back afterwards. This is also called out in the Migration Utility Pre-requisites documentation.

What that really means is that during the migration, the utility will not allow you to migrate if there is still a second NIC on your Windows ZVM. I have included the steps below to get past that, but you’re still going to have to build that second NIC on the Linux ZVM post-migration, and I also cover that in detail.

The Migration Steps, In order

Below you will find a high-level set of steps to take to complete the migration. This procedure assumes you have two (2) NICs on each ZVM that needs to be migrated over to Linux, and that you have read the Zerto Migration Utility Pre-requisites documentation. Having some networking experience and being able to configure routing in Windows or Linux would also be helpful.

Tip: Have at least four IP addresses available to use as temporary IP addresses (two per site) during the migration process.

If you don’t want to read through these steps or want a more detailed demonstration of a complete migration, there’s a video at the end of this post that I created to walk you through the entire process. If there is any section that requires configuration text, I will include that below.

Important: Always complete the migration on one site before starting the second site. The steps below will only pertain to the site you’re working through migration on. When you are done with that first site, start again at step 1 for each remaining site.

  1. If this is being done for production – it helps to open a proactive (lower severity) support case with Zerto for visibility to let them know you’re going to start migrating your ZVM to Linux. This way, should you run into any issues along the way, you can call Zerto support and reference the existing case.
  2. For each site that you will be migrating, make sure you upgrade the Windows ZVM to the latest Windows version of Zerto. The last version of Zerto supported on Windows is 9.7U4p2, which was released on November 28, 2023.
    • Again when upgrading, be sure to complete the upgrade on one site before moving to the next. Don’t forget to upgrade the VRAs as well.
  3. Download the Linux-based ZVMA (version 10.0U2, released November 28, 2023) from MyZerto
    • Deploy the OVF in the vCenter that has the Windows ZVM you are going to migrate to Linux.
    • You’re going to need 1 temporary IP address for the ZVMA.
    • After you delpoy the OVF, power the ZVMA on, and login using the zadmin user. The default password can be found in the Appliance Manager Menu documentation.
    • Once logged in, you will see the Appliance Manager menu.
    • Select option 2 to configure a static IP address using the temporary IP address from above.
    • Reboot when prompted
    • After the reboot, log back in and this time use option 7 from the Appliance Manager Menu and enable SSH (this is required by the migration utility).
  4. Download the Zerto Migration utility (version 10.0U2, released December 4, 2023) from MyZerto
    • Save the .zip file to the desktop of the Windows ZVM
    • Extract the contents of the zip file to the desktop of the Windows ZVM
  5. Optional, but recommended: In vCenter, take a snapshot of the Windows ZVM to give yourself a point in time you can recover to should you need to.
  6. Open an RDP connection to the ZVM open the folder that contains the migration utility.
    • Before you run the migration utility:
      • You will need 1 temporary IP address for this Windows ZVM.
    • Because the migration utility doesn’t support migration when there are two NICs on the Windows ZVM, you will need to disable the second NIC.
      • Go to the Network Connections in Windows.
      • Right-click on and disable the second NIC. This NIC will stay disabled throughout the rest of the process. The migration utility will not do anything to this second NIC.
    • Run the migration utility entering the required inputs throughout the wizard.
    • At the summary screen, un-check the box to Upgrade VRAs because the VRAs reside on the network managed by your second NIC, you won’t be able to get to them, so it’s best to wait until you’ve re-applied that second NIC on the ZVMA after the migration has been completed.
    • Once the migration utility starts to run, you will get disconnected from your RDP session. This is normal because the IP address has been changed.
    • Log back in to the Windows ZVM via RDP using the alternative IP address you provided.
    • The migration utility will still be running.
    • Exit when the migration completes.
    • If the migration succeeded, shutdown the Windows ZVM that you have just migrated. DO NOT ATTEMPT TO UNINSTALL ZERTO FROM THIS WINDOWS ZVM.
      • If the migration doesn’t succeed, the utility will actually rollback the changes. If you don’t wish to proceed, re-enable that second NIC after the original IP address is re-instated to the Windows ZVM (original IP re-instatement will be done by the migration utility).
        • More importantly, if you encounter the error in the image below, it is not a show-stopper. This check can be bypassed, however, you will need to contact Zerto support to obtain the necessary fix. Unfortunately, I’m not authorized to post that fix publicly.

          Zerto Migration Utility Error - vCenter Peer Connectivity Check.  Contact support for the fix.
  7. Next, we will need to work with the Linux ZVMA, so open up either the vSphere console or a PuTTy session to the ZVMA. Remember, after successful completion of the migration utility, the IP address for the ZVMA will be the original IP address that the Windows ZVMA had.
  8. Once logged onto the ZVMA, you’ll see the appliance manager menu. Use option 1 to display the current network settings. You’ll see that the primary IP address is the old IP address of the Windows ZVM. Take note of the Primary NIC Name, as this will be helpful to know when we configure the second NIC.

    ZVMA appliance manager menu
    Network details
  9. Press enter to return to the main menu.
  10. Because we have not yet added the second virtual NIC to the ZVMA, select option 5 to shutdown the appliance.
  11. Once the appliance is shutdown, edit the VM settings and add a second virtual network adapter, and put it on the network that the old Windows ZVM secondary NIC was on. Save the VM settings and power on the ZVMA.
  12. Log back in to the ZVMA, and select option ‘0’ to Exit to the Shell. We will now start configuring the second NIC. The steps we will take are also listed in this KB article, so you can follow along with that to get your second NIC configured and saved. The screenshot below will show the format to use when entering the NIC settings since they are not formatted in the KB article.

    /etc/network/interfaces config file contents
  13. Once you’ve saved the configuration file and exited nano, we will configure the persistent routing required to make this new NIC route traffic to your replication network correctly (similar to what you have done on your Windows ZVM, but because it’s Linux, it’s a bit different).

    If you are watching the my video on this - you will need to skip toward the end (22:28) to watch the routing configuration section. In this write-up, this is the point where you will be configuring routing.

    While there are different ways to create the routing in Linux, the steps below will ensure they are persistent through reboots of the appliance.
  14. From the shell, we’re going to first create a routing table to use in later steps:

    sudo nano /etc/iproute2/rt_tables
  15. In the rt_tables file, add a line to create a routing table to use. Follow the format in the image below. The number you use can be anything, but must be unique – don’t use the same number as any existing entries. The name can be anything you want it to be, just remember both the number and name, because it will be needed in the next steps.

    entry to add to rt_tables
  16. Use CTRL+O to write out (save) the file, then CTRL+X to exit nano.
  17. Now we’re going to go back in to the /etc/network/interfaces file and add our routing configuration.

    sudo nano /etc/network/interfaces
  18. Go to the end of the file and add the following lines. Replace “100 zertoens224” and any instance of “zertoens224” with whatever you used in the previous step to create the routing table.

    There’s also an image for you to reference at the end of this step:

    Use this if you want to route to specific IP addresses:

    #create the routing table on boot for the rules to use
    post-up echo "100 zertoens224" >> /etc/iproute2/rt_tables
    #create the ip rule for this interface and add it to the table
    post-up ip rule add from [your ens224 IP address] table zertoens224
    post-up ip route add [IP Address of the VRA] dev ens224 table zertoens224
    post-up ip route add [IP Address of the VRA] dev ens224 table zertoens224
    [add more lines as needed]


    Use this if you want to route to entire subnet(s) – replace [0.0.0.0/24] with your own network:

    #create the routing table on boot for the rules to use
    post-up echo "100 zertoens224" >> /etc/iproute2/rt_tables
    #create the ip rule for this interface and add it to the table
    post-up ip rule add from [your ens224 IP address] table zertoens224
    post-up ip route add [0.0.0.0/24] dev ens224 table zertoens224


    routing configuration in /etc/network/interfaces file
  19. Use CTRL+O to write out (save) the file. Use CTRL+X to exit nano.
  20. At the shell type appliance-manager to return to the appliance manager.
  21. Select option ‘4’ to reboot the ZVMA.
  22. To verify the settings, log back into the ZVMA, and select ‘1’ from the appliance manager to show the current configuration file contents for the network. You will see all the new routing entries in there.
  23. To test connectivity, you can run ping -R [destination VRA IP address] from the shell and you’ll see what interface the ping goes out of and returns on (example image below).

    testing the routing configuration using ping -R
  24. You can now exit the shell and close your session with the ZVMA.
  25. Log onto the Zerto UI at https://[PrimaryIPaddressOfZVMA]

    Username: admin
    Password: admin
  26. Since this is the first time you’re logging into the Zerto UI on the ZVMA, you will be required to change the password, so set it to something appropriate for your environment or to meet your password requirements.
  27. Verify the dashboard shows everything as healthy – just note that because we just added that second NIC, it might take a few minutes for things to right themselves, so you might see some alerts regarding site connectivity. Because the primary NIC was online, it’s unlikely at this point you’d see a site connectivity alert.
  28. Go to the Setup tab, and you will notice that the VRAs all state that there is an upgrade available. At this time, you can start upgrading the VRAs.
  29. After all VRAs are upgraded, monitor Zerto to make sure things are returning to green/normal. If you see any issues, contact Zerto support and reference your support case opened in Step 1.
  30. Once everything returns to “normal” you can now turn your attention to your second site and go back to step 1 in this procedure to repeat the process until you’ve completed the migration in each environment/site.

Summary

I get it, change isn’t always welcomed, but without change and without innovation, we become stagnant and comfortable with accepting what’s “normal.” Hopefully, the past few years have changed our impression of change and what’s “normal.” I figure, since it’s also a new year, let’s meet some new challenges and overcome them clear any obstacles for the year, so we can keep moving forward!

With planning and reading up on the documentation to perform the migration from the Windows ZVM to the Linux ZVMA, the process is very straightforward. My recommendation is to gather all the pre-requisites, and verify that you meet all the version requirements prior to getting started for the most efficient route to completion. Its also helpful if you are fortunate enough to have a lab environment to go through this at least once to see how it works for yourself and document any differences in your own environment that need to be accounted for before pulling the trigger on this migration.

If you’ve performed the migration, or have any questions before you do, please leave a comment below, or in the video comments on YouTube (video below). Thanks for reading, and if you’ve found this useful or know anyone who could benefit from this, please share!

Thanks! -G

The Video

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Zerto 10 Role-based Access Controls via Keycloak

If you’re still on Zerto 9.7 or lower on the Windows Zerto Virtual Manager and have been asking for better role-based access controls (RBAC) for Zerto, then you need to get migrated over to the new Zerto Virtual Manager Appliance (ZVMA)!

About the Zerto Virtual Manager Appliance

The Linux-based Zerto Virtual Manager Appliance (ZVMA) made its debut in Zerto 9.5, and has since become the standard going forward with Zerto, as the last Windows version (of the ZVM) was 9.7. In Zerto 10, there is no Windows ZVM, so migration is now on the table and I’d highly recommend going that route to to prevent being left behind (and I will go more into detail about that in another blog post).

In addition to the underlying OS changing, came a modernization of how the ZVM has been architected. Instead of running everything as a single (or maybe a few) Windows services, Zerto has been built to run as containers on top of MicroK8s on a hardened Debian 11 virtual appliance. Please also note that because it’s Debian 11, the minimum vSphere version that supports it is vSphere 7.x.

That said – there is no separate software package to download and install; the ZVMA is now a fully-packaged OVF that you just deploy in vSphere. The best part is once it’s deployed, you’re ready to use it. This fundamental change on how Zerto has been built also introduced the ability to provide more frequent updates (quarterly) and virtually no disruption as each container can be updated independently without having to disrupt the entire functionality of the ZVM.

Now back to why you’re here…

While in the older versions of Zerto, there were some basic role-based access controls, they relied on vSphere roles, which meant that anyone who needed to log into Zerto would need to have credentials to log onto the vCenter client. This has all changed once you’ve entered the world of the Linux ZVM.

Instead of relying on vSphere permissions for each user, Zerto now has it’s own authentication services built on Keycloak (https://www.keycloak.org/), which provides you with a more secure posture when it comes to safeguarding your ability to recover from something as disruptive as a ransomware attack.

By removing the reliance on vSphere logins (which have typically been integrated to Active Directory), the chances of an elevated AD account becoming compromised will not affect Zerto’s operation because there is no dependency on those logins to get into Zerto. Not even the service account Zerto uses to manage API calls to vCenter can affect Zerto, because it’s not even managed by Zerto. While we’re on that subject, the ZVMA also supports MFA for added security. Additionally, you get to keep tighter grips on who actually has access and can log into vSphere while making sure your recovery environment stays protected/isolated.

Configure Role-based Access Controls in Zerto 10

In this section, I’ll cover what the role-based access controls looks like, what roles and permissions are involved, and how to set a user up and grant the correct roles, because when I first went through this, I didn’t find it as intuitive; so hopefully this helps if anyone reading finds themselves in a similar situation.

Note that before doing this, the assumption is that you’re already familiar with deploying the Linux Zerto Virtual Manager (OVF deployment via vCenter) and have already gone through and changed default passwords as well as paired to your vCenter. If you haven’t done that and need the information to do so, visit https://help.zerto.com for the deployment guide.

Also, this is not the guide for configuring Keycloak for any other integration such as Active Directory or Okta, for example. This is simply using accounts local to the ZVMA (in Keycloak). For other supported integration, visit the Zerto documentation at: https://help.zerto.com

Enable Roles and Permissions

Once you’ve completed the pre-requisite steps above, log onto the Zerto Management page at https://[yourZVMAIPAddress]/management. You must do this in order to leverage the Zerto Roles and Permissions through Keycloak.

  1. In the management interface, click on Security & RBAC on the left navigation bar.
  2. Enable the radio button for “No Access” under Roles & Permissions

    Enabling Roles & Permissions

Create a Keycloak User and Configure Permissions

  1. Log onto the Keycloak administration UI at https://[yourZVMAIPAddress]/auth.
  2. Once logged in, click on the realm dropdown menu and switch from master to zerto.

    Changing the realm to zerto realm in Keycloak
  3. Click on Users on the left navigation bar, and then click the Add user button.

    Add a Keycloak user to the zerto realm
  4. In the create user window, set actions as needed, such as update password (change password upon initial logon) or any other options you require. Click Create when done.

    Keycloak create user dialog
  5. You should now see the user details and several tabs across the top. Click on Role mapping.

    Role mapping in user details in Keycloak
  6. Click the Assign role button

    Assign role in Keycloak
  7. At first glance, don’t worry if you don’t see any Zerto roles. (This is what got me and wasn’t clearly identified in the documentation). Click on the filter dropdown menu on the top left, and select Filter by clients.

    Filter by clients selection in Keycloak
  8. You will now see a full list and a section tagged zerto-client. From that section, select the required roles for your user, and click the Assign button at the bottom.

    Zerto roles listed in Keycloak
  9. You will now see the role(s) assigned to the user.

    Assigned role to user in Keycloak
  10. Finally, before the user can try logging in, click on the Credentials tab at the top, and set the password.

    Set the user's password in Keycloak

Managing Zerto Roles by Using Groups

Maybe you don’t want to manage roles and permissions on a per-user basis, especially at scale. Besides, it’s a best practice to use groups for role management so you can simply add users to them down the road without having to repeat the steps above for each user.

So, if your preferred method to manage roles is by group, you can skip the steps above, and follow these steps and be on your way. Just remember, when you set users up, you still have to set the initial password and other options before they can login.

  1. If you’re not already logged into Keycloak, login at https://[yourZVMAIPAddress]/auth.
  2. Change from the master realm (dropdown on the top left) to the zerto realm.
  3. Click on Groups under the Manage section on the left
  4. Click the Create group button.

    Create a group in Keycloak
  5. Provide a name for your group and click Create

    Create a group in Keycloak
  6. Click on the group you just created.

    Group Created in Keycloak
  7. Click on the Role mapping tab at the top, and click Assign Role

    Assign Role to group in Keycloak
  8. Click on the filter dropdown and select Filter by clients.

    Filter by clients in Keycloak
  9. Scroll down the list to the area tagged zerto-client and select the role(s) you wish to apply to the group you just created. When done, click Assign.

    zerto-client roles in Keycloak
  10. Now, add members to the group (if you have previously created users – otherwise, create users and then add them to the group). Click on the Members tab, and click Add member.

    Add members to group in Keycloak
  11. Select the users to add to the group as members, and click the Add button to finish.

Summary

Managing Zerto users in Zerto 10 via Keycloak doesn’t have to be difficult. It’s quite easy, actually, especially when assigning roles at the group level. By assigning different roles to different users depending on what they need access to be able to do, you’re not only exercising better access controls with Zerto, but you are also providing better security, able to create responsibilities for others without giving them any vSphere permissions, and also reducing your own operational/administrative overhead.

Now the question is whether or not to integrate with Active Directory – that is totally up to you. I’m going to leave you with this piece of advice though. Zerto 10 was built with Keycloak to isolate authentication and provide better security when it comes to recovering from cyberthreats. By choosing not to integrate with AD, there is no other way for bad actors to access Zerto, therefore giving you a better chance at quickly turning the tables on them and recovering to a point in time before any malware/ransomware took over. Zerto 10 also introduced in-line encryption detection, so your protected workloads will have a built-in early warning system, so you’ll be able to not only react faster, but be notified before all hell breaks loose.

Let me know your thoughts in the comments, and feel free to ask me any questions about what was shared here.

I will be working on additional Zerto 10 content, so stay tuned!

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Update: Migrate VM from Hyper-V to vSphere with Pre-Installed VMware Tools (vSphere 7 and 8 Edition)

I had previously written a post in response to a problem a customer was facing with migrating from Microsoft Hyper-V to VM vSphere.

You can find that previous post here: Migrate VM from Hyper-V to vSphere with Pre-Installed VMware Tools

I am writing this as a follow-up, because while the workaround I documented still works (for vSphere 6.x VMware Tools), something with the VMware Tools had changed when vSphere 7 went GA.ย  Several attempts to manipulate the new .msi file proved to not work, and in the flurry of life, I hadn’t had a chance to really sit down and figure it out.ย  So, the workaround for “now” was to install the working 6.x version, get migrated, and then upgrade VMware Tools; and that still works, by the way.

Then one day, I was going through my blog comments someone had responded, saying they’d figured it out.ย  @Chris, thank you very much for sharing your find!

So, since vSphere 8 recently went GA, I figured I’d also test this procedure on VMware Tools 12, and I’m happy to say, it also works.ย  So here’s what’s changed from the previous post when you’re trying to do the same using VMware Tools 11 (vSphere 7) or VMware Tools 12 (vSphere 8).

What You Will Need

Before you can get started, you’ll need to get a few things.ย  For details on how to get these requirements, refer to the original post mentioned above.ย 

  • Microsoft Orca (allows you to edit .msi files) – This is part of the Windows SDK, so if you don’t have it, see the post referenced above for the link to download as well as the procedure to only install Orca.
  • VMware Tools 11 or 12
  • Visual C++ 2017 Redistributable (if you’re following the procedure to get the VMware Tools from your own system, be sure to grab theย vcredist_x64.exe)

If you would like to skip editing the VMware Tools MSI, you can download already “jailbroken” versions below.ย 

Note: These worked in the testing I performed, and I will not be making any changes to them, supporting them, or be responsible for what you download off of the Internet.ย  To be absolutely sure you have complete control over what you install in your environment (ESPECIALLY IN PRODUCTION), download from trusted sources and perform the edit to the MSI yourself.

Edit VMware Tools MSI with Orca (for VMware Tools 11 and VMware Tools 12)

  1. Launch Orca
  2. Clickย Open, and browse to where you savedย VMware Tools64.msi, select it, and clickย Open.

    Launch Orca and Open VMware Tools MSI

  3. In the left window pane labeledย Tables, scroll down and click onย CustomAction.
  4. In the right window pane, look for the line that saysย VM_LogStart, right-click it, and selectย Drop Row.
  5. When prompted, clickย OKย to confirm.


  6. In the left window pane labeledย Tables, scroll down and click onย InstallUISequence.
  7. In the right window pane, look for the line that saysย VM_CheckRequirements. Right-click on this entry, and selectย Drop Row.
  8. When prompted, clickย OKย to confirm.

    InstallUISequence > VM_CheckRequirements > Drop Row

  9. Click save on the toolbar, and close the MSI file. You can also exit Orca now.

Next Steps

Now that you’ve successfully edited the MSI file to be able to be installed on your Hyper-V Windows VMs, copy the installers (don’t forget vcredist_x64.exe) and install.ย  When it asks for a reboot, you can safely ignore it, because once the VM boots up in vSphere, it would have already taken care of that for you.ย  (One less disruption to your production Hyper-V virtual machine).

Thanks for reading! GLHF

If you found this useful and know of any others looking to do the same, please share and comment.ย  I’d like to hear if/how it’s helped you out! If you’d like to reach me on social media, you can also follow me and DM me on Twitter @eugenejtorres

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Zerto 9.0 Introduces New Enhancements to LTR with Amazon S3, and Here’s What you Need to Know

Zerto 9.0 went GA on July 13, 2021, and the official launch webinar was today (July 29, 2021), but if you missed it, you can head to the following URL and register to watch it on-demand:

https://www.zerto.com/page/zerto-9-live-demo-instant-ransomware-recovery/

While there are many new enhancements that I’m not going to cover here, this blog is specifically related to the changes made to the product to bring even more value, cost savings, and security to Amazon S3 repositories used with Zerto’s Long-term Retention (Backup).

Along with these changes, you can sure expect an updated technical document that will cover all the steps and requirements (in detail) to take advantage of the new features. I will also update this post with a link to the updated document once it becomes available.

Update: The latest version of the published document I wrote to accommodate this blog post titled “Deploy & Configure Zerto Long-term Retention for Amazon S3” can be found here: https://bit.ly/ZLTRAWSS3

Auto-Tiering for Data Backed up to Amazon S3

The first enhancement I want to cover here is automatic tiering of retention sets after they’ve aged, meaning Zerto will automatically move backup data from Amazon S3 Standard to Amazon S3 Standard-Infrequent Access, and then again (if desired) to Amazon S3 Glacier.

Here is what it looks like when creating a repository in Zerto:

Now, when Zerto customers are backing up to Amazon S3, they can take advantage of better pricing as data ages, reducing cost and enabling more efficient use of storage. The new feature is enabled by default in a fresh install. If you are upgrading from a previous version, tiering will not be enabled by default, so you’ll need to enable it on an existing Amazon S3 repository, or create a new one. There are no additional configuration changes required to take advantage of this new feature.

Retention Set Immutability via Amazon S3 Object Lock

With Ransomware attacks continuing to rise (150% increase in 2020), the need to protect backup data via immutability becomes more important than ever. Customers can now specify whether or not they would like to enable immutability, which offers better protection from data either being deleted or otherwise compromised after it has been written.

While tiering doesn’t require any additional configuration, here are some things you’re going to need to know if you plan on using Zerto’s immutability feature with or without tiering:

  • You cannot enable S3 Object Lock on an existing S3 bucket. This is an AWS limitation. You will need to create a new S3 bucket to store immutable backups, and then create a new repository in Zerto.
  • You can have a repository that takes advantage of both of these new features, however, because of the object lock limitation on buckets (cannot be changed after the fact), you are still going to need a new repository (S3 bucket).
  • There are some additional permissions for the IAM policy (covered below) required in order to take advantage of immutability.
  • There are some additional features (covered below) you will need to enable on the S3 bucket to take advantage of immutability.
  • If you’ve enabled S3 bucket encryption per my previous blog post in an earlier version of Zerto, the good news is that you can still have encryption enabled along with these new features.

Updated IAM Policy Permissions Required for Amazon S3

Here is the updated list of S3 permissions required in your IAM policy to take advantage of these new features. If you have an existing policy in use today, I’ve highlighted the additional permissions required (in bold), so you can easily update that policy. If you’d like a JSON version of the permissions for use with Amazon IAM policy creation, you can get the file from Zerto’s GitHub repo:

https://github.com/ZertoPublic/Zerto9-LTR-AWS-IAM-JSON

  • S3:ListBucket
  • S3:ListBucketVersions
  • S3:GetBucketObjectLockConfiguration
  • S3:GetObject
  • S3:GetObjectAcl
  • S3:GetObjectVersion
  • S3:DeleteObject
  • S3:DeleteObjectVersion
  • S3:PutObject
  • S3:PutObjectRetention
  • S3:RestoreObject
  • S3:DeleteBucketPolicy
  • S3:PutObjectACL

Amazon S3 Bucket Configuration for Immutability

In order to enable Immutability for the Amazon S3 bucket, you’re going to have to create a new bucket. Enabling S3 Object Lock has to be done at time of creation, so as you’re creating your new S3 bucket, be sure to include the following options:

  • Enable S3 Bucket Versioning (This is required in order to enable Object Lock – See the screenshots below)
  • Under Advanced Settings for the bucket, enable Object Lock, and tick the box to acknowledge that enabling Object Lock will permanently allow objects in this bucket to be locked.

There you have it! I’ve done quite a bit of testing with the new feature and am excited that we’re able to provide these new capabilities to meet our customer requirements and better safeguard them! We’ve also got similar enhancements for Azure users (however no immutability – yet), and I am planning on creating a technical document for setting this up in Azure, so stay tuned for that as well ๐Ÿ™‚

If you have found this to be useful, please comment, or share so others are also aware. Thanks for reading ๐Ÿ™‚

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Reduce the Cost of Backup Storage with Zerto 8.5 and Amazon S3

When Zerto 7.0 was released with Long-Term Retention, it was only the beginning of the journey to provide what feels like traditional data protection to meet compliance/regulations for data retention in addition to the 30-day short term journal that Zerto uses for blazing fast recovery.

A few versions later, Zerto (8.5) has expanded that “local repository” to include “remote repositories” in the public cloud. Today it’s Azure blob (hot/cold), and AWS S3 (with support for Standard S3, Standard S3-IA, or Standard One Zone-IA).

And to demonstrate how to do it, I’ve created some content, which includes video and a document that walks you through the process. In the video, I even go as far as running a retention job (backup) to AWS S3, and restoring data from S3 to test the recovery experience.

The published whitepaper can be found here: https://www.zerto.com/page/deploy-configure-zerto-long-term-retention-amazon-s3/

Update: I have just completed testing with S3 Bucket Encryption using Amazon S3 key (SSE-E3), and the solution works without any changes to the IAM policy (https://github.com/gjvtorres/Zerto-LTR-IAM-Policy). There are two methods to encrypt the S3 bucket, with Amazon S3 key as the first option (recommended), and AWS Key Management Service key (SSE-KMS) as the other. I suggest taking a look at the following AWS document that provides pricing examples of both methods. According to what I’ve found, you can cut cost by up to 99% by using the Amazon S3 key. So go ahead, give it a read!

https://aws.amazon.com/kms/pricing/

Now for the fun stuff…

The first option I have is the YouTube video below (or you can watch on my YouTube channel) .

I’ve also started branching out to live streaming of some of the work I’m doing on my Twitch channel.

If you find the information useful, I’d really appreciate a follow on both platforms, and hey, enable the notifications so when I post new content or go live, you can get notified and participate. I’m always working on producing new content, and feedback is definitely helpful to make sure I’m doing something that is beneficial for the community.

So, take a look, and let me know what you think. Please share, because information’s only useful if those who are looking for it are made aware.

Cheers!

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Using the AWS Storage Gateway to Backup to S3 using Zerto

This one took a while to get out there, but alas, it has been published for public consumption.

With that, I’m happy to be able to share this new whitepaper with the community, as it was not only great to hear that Zerto supports it, but it was also a blast testing and documenting the solution!

As a part of the Zerto 8.0 launch earlier this year (March 22, 2020 to be exact), the AWS Storage Gateway was officially announced as being supported as a Zerto LTR (Long Term Retention/Backup) target, which effectively enables you to send your Zerto backups to Amazon S3.

Sure, as of Zerto 8.5, you can actually configure Azure Blob (Hot/Cold) Storage or Amazon S3 (with Infrequent Access Tier support) for Zerto backups, which will effectively enable you to send backups directly to the public clouds via HTTPs.

That said, where does the AWS Storage Gateway fit into the picture? When or why should I use it as opposed to sending my backups directly to the cloud?

In a nutshell, the difference between what Zerto does in 8.5, and what you get by using the AWS Storage Gateway is that with the storage gateway, you are getting a cached copy of your backup data on-premises, which resides outside of Zerto’s short term journal. Here’s how that topology looks:

Topology for the AWS Storage Gateway in a Zerto Environment

What we see here is that the Storage Gateway sits on-premises, and serves as a cache location for most frequently accessed data. You connect it to Zerto as an NFS or SMB repository (SMB must be used for indexing, btw) and configure your Virtual Protection Groups to send backups to this repository.

What you will get is a Zerto backup that will complete locally, and then the Storage Gateway asynchronously replicates that data out to an S3 bucket of your choosing. If you need to restore something from the backups (if your short term journal doesn’t contain what you need), you can quickly restore that data from the storage gateway without having to pull the data back down from S3.

Now that I’ve set the stage – without further ado (yeah I googled this to be sure I used the correct term), here’s the link to the whitepaper: https://bit.ly/2Krs14y

As an added bonus, if you are strapped for time and don’t want to read, I’ve also created a video that walks through the same steps to install and configure the AWS Storage Gateway for use with Zerto:

If you have found this useful, please be social and share! As usual, thanks for reading, and watching. Please leave any comments and questions below!

Cheers!

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Migrate VM from Hyper-V to vSphere with Pre-Installed VMware Tools

Note: This post is written specifically for VMware Tools 10. If you’re looking for a procedure that works with VMware Tools 11 or VMware Tools 12, you can see my latest blog post here.

One of things I rarely get to do is work with Hyper-V, however, I’m starting to get more exposure to it as I encounter more organizations that are either running all Hyper-V or are doing some type of migration between Hyper-V and vSphere.

One of the biggest challenges that I’ve both heard and encountered in my own testing is really around drivers. If you’re making the move from Hyper-V to vSphere, you’re going to have to figure out how to get your network settings migrated along with the virtual machines, whether manually or in a more automated way.

And yes! You can definitely use Zerto as the migration vehicle and take advantage of benefits like:

  • Non-disruptive replication
  • Automatic conversion of .vhdx to .vmdk (and vice versa)
  • Non-disruptive testing before migrating
  • Boot Order
  • Re-IP

For re-IP operations , Zerto requires that VMware Tools is installed running on the VMs you want to protect.

Zerto Administration Guide for vSphere

There are two ways to accomplish a cross-hypervisor migration or failover with Zerto.

Installing the VMware Tools is going to be required either way. If you choose to install the VMware Tools before migrating or protecting, you are going to get much better results.

Post-installation of the VMware Tools will prevent the capability to automatically re-IP or even keep the existing network settings, therefore, you will end up having to hand-IP every VM you migrate/failover, which seriously cuts into any established recovery time objective (RTO) and leaves more room for human error.

Overview

We will walk through what you need to do in order to get VMware Tools prepared for installation on a Hyper-V virtual machine. After that, there is a video at the end of this post that will pick demonstrate successful pre-installation of VMware Tools, replication, and migration of a VM from Hyper-V.

At the time of this writing, the versions of Zerto, Hyper-V, and vSphere that I have performed the steps that follow are:

  • Zerto 8.0
  • Hyper-V 2016
  • vSphere 6.7 (VMware Tools from 6.7 as well)

I also wanted to give a shout out to Justin Paul, who had written a similar blog post about this same subject back in 2018. You can find his original post here: https://bit.ly/3dfWKdm

Pre-Requisites

Like a recipe, you’re going to need a few things:

VMware Tools

You will need to obtain a copy of the VMware Tools, and it must be a version supported by your version of vSphere. You can use this handy >>VMware version mapping file<< to see what version of the tools you’d need.

You can get the tools package by mounting the VMware Tools ISO to any virtual machine in your vSphere environment, browsing the virtual CD-ROM, and copying all the files to your desktop. If you don’t have an environment available, you can also >>download the installer<< straight from VMware (requires a My VMware account).

Since you only need a few files from the installer package, start the installer on your desktop and wait for the welcome screen to load. Once that screen loads, if you’re on a physical machine (laptop, PC, etc…), you’re going to get a pop-up stating that you can only install VMware Tools inside a virtual machine. DO NOT dismiss this pop-up just yet.

  1. Go to Start > Run and type in %TEMP% , the press Enter.
  2. Look for a folder that follows this naming convention {VVVVVVVV-WWWW-XXXX-YYYY-ZZZZZZZZZZZZZ} followed by “-setup” appended to it and open it.

    Open this folder and copy the 3 files out of it to your desktop.
  3. Copy the following 3 files to a folder on your desktop: vcredist_x64.exe, vcredist_x86.exe, and VMware Tools64.msi

    3 Required Files to Copy
  4. Once you’ve saved the files somewhere else, you can now dismiss the popup and exit the VMware Tools installer.

Microsoft Orca

Microsoft Orca is a database table editor that can be used for creating and editing Windows installer packages. We’re going to be using it to update the VMware Tools MSI file we just extracted in the previous steps, to allow it to be installed within a Hyper-V virtual machine.

Orca is part of the Windows SDK that can be downloaded from Microsoft (https://bit.ly/3d7aWoZ). Download the installer, and not the ISO (it’s easier to get exactly what you want this way).

Run the installer and when you get to the screen where you’ll need to Select the features you want to install, select only MSI tools and complete the installation.

After installation is completed, you can search your start menu for “orca” or browse to where it was installed to and launch Orca.

Edit VMware Tools MSI with Orca

Now that we’ve got the necessary files we need, and Orca installed, we’re going to need to edit the VMware Tools MSI to remove an installer pre-check that prevents installation on any other platform than vSphere.

  1. Launch Orca
  2. Click Open, and browse to where you saved VMware Tools64.msi, select it, and click Open.

    Launch Orca and Open VMware Tools MSI
  3. In the left window pane labeled Tables, scroll down and click on InstallUISequence.
  4. In the right window pane, look for the line that says VM_CheckRequirements. Right-click on this entry, and select Drop Row.

    InstallUISequence srcset= VM_CheckRequirements > Drop Row”>
  5. Click save on the toolbar, and close the MSI file. You can also exit Orca now.

What next?

I’ve made you read all the way down to here to tell you that if you want to skip the previous steps and are looking to do this for vSphere 6.7, I have a copy of the MSI that is ready for installation on a Hyper-V virtual machine. If you need it, send me a message on Twitter: @eugenejtorres

Now that you’ve got an unrestricted copy of the VMware Tools MSI package. Copy the VMware Tools MSI along with the vc_redist(x86/x64) installers to your target Hyper-V VMs (or a network share they can all reach), and start installing.

Important: When installing VMware Tools on the Hyper-V virtual machine, you may get the following error:

If you receive the error above, it means you’re missing Microsoft Visual C++ 2017 Redistributable (x64) on that VM.

If this is the case, click cancel and exit the VMware Tools installer. Run the vcredist_x64.exe installer that you copied earlier, and then retry the VMware Tools Installer.

Demo

Since you’ve gotten this far, the next step is to test to validate the procedure. Take a look at the video below to see what migration via Zerto looks like after you’ve taken the steps above.

If you have any questions or found this helpful, please comment. If you know someone that needs to see this, please share and socialize! Thanks for reading!

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